OXXO (“we”, “us” or “our”) is committed to protecting the privacy of the personal information collected by or submitted to us on our websites at:

  • www.oxxousa.com

These websites together with other websites owned, operated, or controlled by us are referred to herein, individually and collectively, as the “Website”. We provide the Website and our products and services to you subject to the following conditions (this “Policy”), which is subject to, and incorporated by reference into, our Terms of Use.

Depending upon which of our services you are utilizing, the types of nonpublic personal information that we may collect include: (i) information we receive from you on applications, warranty forms, account registrations and in other communications to us, whether in writing, in person, by telephone or any other means; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency.

This policy does not govern the manner in which we may use information we have obtained from any other source, such as information obtained from a public record or from another person or entity.


How We Collect Your Information

We do not generally collect information that personally identifies individuals except when individuals knowingly and voluntarily provide such information to us. For example, we will gather information about individuals when they submit orders, register for an account, submit warranty registrations, or submit comments, questions or requests for information to us on this Website. We use information we receive to operate and improve the content of this Website, and to provide the product(s), service(s) or information, or carry out the transaction(s) that you have requested or authorized. We also send you emails and text/SMS messages about promotions if you have opted in, and may retain information for record keeping and legal purposes along with the content of your order.

Cookies and Other Tracking Devices

Every time you come to the Website, our Website’s web server automatically collects and we may use your cookies, web beacons, and other similar tracking technologies (collectively “Tracking Technologies”) to collect “non-personal” information as you browse our Website. For example, any or all of the following information may be accessed, collected, analyzed and stored during or after your visits to our Website: the name of the domain from which you access the Internet; the date and time you access our Website; the pages that you visit on our Website and the sequence in which you visit them; the amount of time that you spend on any given page of our Website; the Internet address of a Website that you visited immediately before visiting our Website; the Internet address of a Website from which you linked directly to our Website, if any; the Internet address of a Website that you visit immediately after leaving our Website; the type of operating system on your computer; and the type of browser that you are using to view a Website. Generally, your email address and all other personal information is collected only when you voluntarily provide that data while registering for activities such as online ordering and warranty registrations.

Some of these Tracking Technologies may be placed by third party service providers, such as Google, to help determine the effectiveness of our advertising campaigns or email communications. These Tracking Technologies may be used by these service providers to place a persistent Cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or open emails and compile anonymous information in relation to those page views. The use of Tracking Technologies by third party service providers is within their control and not ours. We do not control their websites or their policies and practices regarding your information and you should be aware that different rules might apply to the collection, use or disclosure of your information by third parties in connection with their advertisements or promotions and other sites you encounter on the Internet. This Policy does not cover any use of information that a third party service provider may directly collect from you and we do not undertake to confirm, investigate, or police their practices.

Using these Tracking Technologies is a standard practice on the Internet. If you do not want a cookie placed on your computer as a result of using the Website, you may disable cookies altogether by setting your browser or third party software to reject cookies. If you reject the cookie, you may be unable to use portions of our Website that require registration, some pages of the Website might not function properly, and the Website experience will not be capable of being tailored to you from visit to visit. Please consult your web browser’s documentation for more information about how to turn cookies on and off for your browser. Cookies are placed on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties.

By visiting our Website, you acknowledge, understand and hereby agree that you are giving us your consent to track your activities through use of these Tracking Technologies.

Use and Sharing of Information

We use the information you provide in a variety of ways, including processing product orders, conducting promotions, registering products, responding to franchising inquiries, processing franchise applications, helping us understand how you use our Website and internal business purposes. This includes using Tracking Technologies, web server log files and tracking code, and information we receive through the use of these Tracking Technologies to analyze trends, administer this Website, track users’ movement, and gather broad demographic information for aggregate use. Information of this type may be combined with other sources of information for these purposes. This allows us to recognize your needs and continue to make the improvements that are important to you and our customers.

We may share information with our independently owned franchisees, affiliates, and other third parties to perform functions or services on our behalf, to fulfill product orders placed on our Website, conduct promotions and for other purposes. Generally, we do not sell, rent, lease or disclose your personal information to third parties except if you consent to such disclosure or as described in this Policy. We will share aggregated demographic information with our affiliates and other third parties. In the event that we go through a business transition, such as a merger, another company acquires us or our affiliates, or we sell a portion of our assets, your personal information will, in most instances, be part of the assets transferred. We may, but are under no obligation, to keep information we collect indefinitely.

We reserve and have the right to disclose any information about you or your use of this Website without your prior permission if we have a good faith belief that such action is necessary to: (i) protect and defend our rights, property or safety or that or those of our affiliates or franchisees, other users of this Website, or the public; (ii) enforce the Terms of Use or other terms for this Website; or (iii) respond to claims that any content violates any law or the rights of third-parties. We may also disclose information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.

How We Protect Your Information

We have reasonable and appropriate security measures in place to attempt to protect against the loss, misuses, and alteration of your personally identifiable information under our control. We have taken reasonable steps to confirm the information is retained in secured facilities and that reasonable measures have been implemented for protection from unauthorized access.

No security system is impenetrable. We cannot guarantee the security of our Website or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We ask that you do your part by maintaining any usernames and passwords you use to access the Internet or this Website strictly confidential.

Third Party Links

The Website may contain links to other websites. Unless otherwise expressly stated in our Terms of Use, we do not own, operate or control such websites, all of which shall be governed by their own terms and conditions and privacy policy and not this Policy. We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website. This Policy applies solely to information collected on the Website. We cannot control and are not responsible for the privacy practices or content of such other Websites. We encourage you to read the privacy statements of each and every Website that collects personally identifiable information.

Opting Out

If you do not wish to receive periodic mailings or e-mails, or telephone contact concerning our Website or our products or services, you may opt-out of receiving such marketing or promotional communications by sending us a written request with your name, email address and the word “Remove” in the subject line to marketing@oxxousa.com. You may also follow the opt-out instructions in the communication you receive from us. However, if you choose to opt-out of marketing or promotional communications, we reserve the right to contact you regarding technical support and any other matter that might affect our service to you, and/or your use of the Website, as applicable.

California Privacy Rights

California Civil Code Section 1798.83 (known as the “Shine the Light” law) gives residents of California that have an established business relationship with us certain rights including to receive information regarding our sharing of personal information with third parties for their direct marketing purposes. Please send any such request in writing by email to marketing@oxxousa.com or by mail to International Cleaners, Corp., 1874 North Young Circle, Hollywood, Florida 33020, Attention: Marketing Department. We will not accept requests via the telephone or facsimile.

Notice at Collection

We may collect or process various categories of personal information. This Policy contains information on the categories of personal information collected and/or whether we sell or share personal information. We retain the information for as long as needed to meet the purpose for processing and in accordance with this Policy. If you have a request regarding your information and would like to exercise your rights under applicable law, please contact us through the methods provided in the “Questions” section below. In the request, please specify which right you are seeking to exercise and the scope of the request. We may require specific information from you to help us verify your identity and process your request. Whenever feasible for verification, we will match the identifying information provided by you to the personal information already maintained by us. If, however, we cannot verify your identity from the information already maintained by us, we may request additional information. You may designate an authorized agent to make a request on your behalf. Such authorized agent must have permission to submit requests on your behalf. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf. We will respond to verifiable requests received from consumers as required by law. If we are unable to verify your identity, we may deny your requests. We only use sensitive personal information to perform services on behalf of the business, and therefore we do not offer the right to limit the use or disclosure of your sensitive personal information. Applicable law may prohibit unreasonable adverse treatment of individuals for exercising their rights.


The Website is not directed toward children under the age of thirteen, and we do not knowingly collect any personal information from children under the age of thirteen. If you are between the ages of thirteen and eighteen, please ensure that you use the Website with the permission of a parent or guardian. If a child provided this Website with personal information, we ask that a parent or guardian send us a written request to the address listed below and we will promptly delete the child’s information from our records.


If you have any questions regarding this Policy, please contact us at:

International Cleaners, Corp.
1874 North Young Circle
Hollywood, Florida 33020
Attention: Charlotte Russell, CEO
Telephone: (954) 927-7410
Email: crussell@oxxousa.com

Policy Version and Changes

This Policy is effective as of ____7/1/2023______________. From time to time we may change this Policy and will post the revised version here, so we suggest that you check back periodically for the most up-to-date version of our Policy. If you do not agree to the new posted Policy, your only remedy is to discontinue use of the Website.